We tell you how they integrated their help desk into a single ITSM tool, with ease of management without the need for specialized resources

How McDonald's consolidated all its service desks on a single platform?   Hello Muhammad, We share with you how Nancy Esersky, Manager of End-User Services at McDonald's, consolidated all their help desk into a single ITSM tool, with ease of management without the need for specialized resources. She said: "In our search for a tool, InvGate was the one that best suited us in terms of cost-benefit, leveraging this with very good knowledge base management and a great self-service portal."   Because it's easier said than done, today we want to give you proof that you can achieve a "Win-Win" scenario for your company and employees.   This means that with InvGate Service Desk you will benefit from the same technology and tool, flexible and customizable to support different processes and areas in your company.    If you want to see the tool in action from any type of profile (administrators, agents and end users), contact us today and get advice from our product specialists. Contact us InvGate, 2093 Philadelphia Pike #2491, Claymont, Delaware 19703, United States Darse de baja Gestionar preferencias