Tips to boost Ticket Queue Management
Efficient Ticket Queue Management creates the basis of a well functioning service desk. Here we put together tips and tricks on how to boost it. Don't miss it! An overloaded ticket queue creates stressed out agents and dissatisfied customers. In other words, it means the service desk is ineffective. Luckily, you can implement different tips and tricks to boost your Ticket Queue Management. These strategies work on both sides of the road. They look to reduce the amount of ti