January is a month of hope and fresh starts. We usually take a moment to set our intentions and goals for the year ahead.

However, if we don't find the time to do so, we might end up stuck in old habits, whether good or bad. And that's what we're trying to prevent with this installment of the InvGate Digest.

Don't get stuck in the old ways of working; let us help with some ITSM & ITAM changes we see others making for a more productive 2023!

Let's begin.

The Definitive ITSM Tool Implementation Checklist [+Free Template]

To start off on the right foot, we're sharing an ITSM tool implementation checklist, in case you are missing a solution to manage service delivery. After assisting clients for years, we know a couple of things need to be checked off for the implementation to be successful. Thus, we sat down with our experts to put together this template so that you can start working with much more confidence.

Download now

The 5 Levels of IT Help Desk Support

Next in line, here you'll find the optimal structure to implement the service desk in your company. Five levels, each with a different degree of expertise, to provide the best IT support.

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Integrating Microsoft Teams with your Help Desk

Integrating Microsoft Teams with your help desk is a way to use an established communication channel in your organization to your advantage. Learn how to do it and what you'll gain in return.

Excel for Asset Management: 10 Reasons to Ditch your Spreadsheet ASAP

And if you haven't yet, you might want to explore the possibility to get rid of that outdated spreadsheet and start doing Asset Management properly. Yes, MS Excel is a powerful tool, but it's just not designed for that. Start 2023 saving some money and decreasing your company's risks!

How to Get a Unified IT Asset Inventory in 24 Hours

Now that you're convinced, check out all the ways you can unify your organization's asset inventory. Plus, some tips to update it automatically.

How to Use QR Codes for Asset Management

And speaking of productivity, QR codes are a great ally to managing your physical assets (both IT and non-IT), providing remote support, and more.

Integrating IT help desk software with Asset Management

5 Benefits of Combining IT Help Desk Software With Asset Management

To wrap up, wouldn't it be the ultimate productivity hack to combine everything we just talked about? Well, you can — and you should! Explore the benefits of integrating ITSM and ITAM software and a quick tutorial on how to do it.