Wellbeing, service desk, and COVID-19 help for you Muhammad

Here we provide tips to improve your mental health and how to cope with an overwhelmed service desk, plus much more.
 
 
 
 
 
 
 
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We All Have to Embrace Complexity

 
 
 
 

This blog by industry authority Stuart Rance looks at COVID-19 and Cynefin – how it helps, how to use it, and why it's important.

 
 
 
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5 Tips for Better Remote Support to Enable Home Workers

 
 
 
 

You've probably had a lot of practice over the last few weeks thanks to COVID-19, but if you're still uncomfortable providing remote support, please read this advice.

 
 
 
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Emotional Wellbeing During a Pandemic

 
 
 
 

The sudden, and disruptive, change, of COVID-19 brought with it a lot of emotional challenges – ones that impact our mental health and wellbeing, potentially without us even realizing. So how should we best look after ourselves?

 
 
 
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How to Cope When Your IT Service Desk is Overwhelmed

 
 
 
 

Here's our top tips for what to do when your IT service desk is overwhelmed in difficult times such as the COVID-19 crisis.

 
 
 
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